These Terms and Conditions govern the supply of goods by The M D Gunasena Online Bookstore pursuant to website orders.
Process
1)Once the orders are submitted to us on our website, the customer well immediately receive up electronic confirmation of the order including the details.
2)Once we verify the payment details with the respective bank we will begin to process the order. This usually takes 2-3 working days.
3)Will then process the order and send you a confirmation of shipment inclusive of tracking number and other information pertaining to the shipment.
Payment
You shall pay for the Price of the Goods at Checkout via Credit Card. All payments shall be made in Sri Lankan Rupees (LKR).
Intellectual Property Rights
You will not do, or permit to be done, anything that may detrimentally affect Our copyright, trade marks or any other intellectual property rights in the Goods.
Delivery
We will dispatch the Goods to the address given by you within 3 business days of your cleared payment. Delivery times may take upto 14 business days depending on the destination and postal service.
Returns
If you believe that the Goods are not of a satisfactory quality, damaged before or on delivery or is the wrong item, You may, within 14 days of purchase, notify Us in writing stating the reason for Your dissatisfaction. If we authorize return of the Goods and they are returned to us within 30days of purchase in their original condition and at Your expense, We will promptly replace them. Please note to mention the transaction number on the correspondence in order to serve you better.
Refund
We do not offer Refund once items are sold. However if the item becomes unavailable and out-of-stock for more than 3 days of purchase we will make an immediate refund.
Shipping
Our Shipping will be handled by DHL and EMS. Shipping costs are calculated by weight/destination and will be shown at checkout through our system.
